Refund policy

Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

  • We accept returns within 14 days of the delivery date.
  • Items must be unused, unwashed, and in their original packaging.
  • To initiate a return, please contact us at barefootbeachshop@gmail.com with your order number and reason for return.
  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Non-Returnable Items

  • Gift cards
  • Digital download items
  • Final sale items
  • Personalized or custom-made products

Refunds

  • Once we receive your return, we’ll inspect the item and notify you of the status.
  • If approved, a refund will be issued to your original payment method within 5–10 business days.
  • Shipping charges are non-refundable.

Exchanges

  • We do not offer direct exchanges. Please return the item and place a new order for the item you want.

Damaged or Defective Items

  • If your item arrives damaged or you received the wrong product, please contact us within 7 days of delivery. Include a photo of the item and your order number.